XFACTOR family · one ladder · four products

One ladder. Four products. Same services — bundled or not.

Each product is identical on its own or inside COMMANDCENTER — only the price changes. Click a product to open it; click any section inside COMMANDCENTER for its full item list. Every line is live in the platform today.

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COMMAND ESSENTIALS

Real command of one program

Most Chosen

COMMAND STRATEGIC

More than one border to answer to

COMMAND AUTHORITY

Answers for everything

Your security program, commanded · 17 sections

Get personalized pricing

Pricing is personalized to your program. Choose the plan that sounds like you and we build the quote around your programs, sites and team.

Home Command DashboardWhere your entire certification program stands — 0 → Certified in 9 months

✓

Live progress toward certification across every department, one view	✓	✓	✓
The Journey Road — a 12-stage visual path showing exactly where you are and what unlocks next	✓	✓	✓
Later stages unlock only as earlier ones are genuinely complete — the platform never lets you skip the work	✓	✓	✓
Honest color-banded compliance percentages — weak areas are never disguised	✓	✓	✓

Command CalendarYour entire compliance year — every task, deadline, and follow-up

✓

1,810 real pre-loaded compliance tasks across 6 departments and 12 months — word-for-word from the founder’s published planners, 30 years of practice	✓	✓	✓
Month-by-month view, filterable by department or the executive view	✓	✓	✓
Other modules file real calendar items automatically — committee actions, regulatory follow-ups, partner alerts, commitments scheduled up to 3 years out	✓	✓	✓
Per-department to-do pages with overdue counts and deadline countdowns	✓	✓	✓

Department DashboardsA command cockpit for each of your six departments

✓

Six department cockpits: Executive, HR, IT, Operations, Procurement, Shipping/Receiving	✓	✓	✓
Readiness gauge, year-over-year trend, and corrective-action clock per department	✓	✓	✓
Everything each department owes, owns, and has earned: requirements, deadlines, training progress, monthly rhythm, exercise role, evidence, best practices	✓	✓	✓
Department privacy by design — executives see system-level signals, never another department’s private list	✓	✓	✓

Foundation — Company SetupEverything the whole program builds on, captured once

1 pgm · 3 sites

3 pgm · 10 sites

All · unlimited

Certification programs commanded — CTPAT (all 12 entity types), PIP, AEO, Bill S-211; requirements tailor to your program and entity type	1	3	All
Facilities — every site registered, blueprints on file, per-site assessment	Up to 3	Up to 10	Unlimited
Umbrella business units — divisions rolled up from real per-site numbers, never averaged away	—	Up to 3	Unlimited
Company profile: trade identifiers, countries of origin, your history in your own words	✓	✓	✓
Per-program portal account panel — official tier, statuses, anniversary dates in one place	✓	✓	✓
Partner certification status tracking — import official status listings, alerts on any partner change, auto follow-ups, ≥80% coverage gauge	✓	✓	✓
Supply-chain overview + consultant/vendor tracking	✓	✓	✓
Director logins — department heads land in their own view; all six department lanes exist at every tier regardless of login count	3	5	10
White-label — your logo and color lead the documents you hand customers and auditors	—	—	✓

Annual Internal Assessment — the Two-Dimension EngineWhat your people actually know × how deeply the program is built in

✓

Morpheus guided interview — 48 real-world scenario questions; scores the reasoning, not the clicked answer; anti-gaming by design	✓	✓	✓
Awareness score per department — the dimension no document audit can see	✓	✓	✓
Program-strength ladder — every requirement graded 0–5: how well it survives without any one person	✓	✓	✓
Key-person risk detection — requirements that collapse if one person leaves, named	✓	✓	✓
The diagnostic grid: knowledge vs documentation per department → the system prescribes “Document it” or “Train it,” straight into your action plan	✓	✓	✓
Gap determination against 1,231 live official requirements, tailored to your programs and entity type	✓	✓	✓
Two intake doors: start from zero and build to certified — or import your current certified program and defend the status you hold	✓	✓	✓
Corrective Action Plans — the system recommends, you choose; one unified action ledger fed by every module	✓	✓	✓
Year-over-year comparison per department, with exercise evidence and carried-forward items	✓	✓	✓
Best-practice recognition — where you exceed the standard, on the record	✓	✓	✓
Submission gate: nothing goes forward until the annual assessment is genuinely complete	✓	✓	✓

Due DiligenceProcedures and forms, kept current against the regulators themselves

✓

✓ + watch

Procedures library per department + forms library, with approve & finalize workflow	✓	✓	✓
Regulatory watch — CBP, CBSA, EU AEO, and S-211 sources monitored with genuine change detection; plain-language alerts + follow-ups filed to your calendar	—	✓	✓
Regulatory reference library — official question sets, portal manuals, alerts, with provenance	✓	✓	✓

Specialized TrainingDepartment-specific, with real testing — not a video everyone clicks through

✓

21 live Level-1 modules mapped to departments; every module through that department’s lens	✓	✓	✓
Four-level mastery ladder — higher levels unlock only when the level below is genuinely complete	✓	✓	✓
Scenario-based tests, server-graded, 80% pass gate	✓	✓	✓
Completions automatically become evidence in your year-over-year file	✓	✓	✓
Forced-labour (S-211) training applied only where your program requires it	✓	✓	✓

Monthly AuditsA self-audit rhythm that catches drift before an officer does

✓

Monthly audit cycles per department with findings capture	✓	✓	✓
Drift vs last month — what got worse, what got better	✓	✓	✓
Recurring weaknesses surfaced across months; executive review of submissions	✓	✓	✓

Security Committee & GovernanceMeetings, exercises, incidents, executive reviews — all producing evidence

—

✓

✓ + Shield

Governance circuit — monthly agenda builder, meeting records, decisions on record	—	✓	✓
Incident-response lane with open incidents visibly flagged	—	✓	✓
Quarterly executive review — agenda generated from your actual audit submissions, print export	—	✓	✓
Escalation queue — items needing an executive call, tracked to closure	—	✓	✓
Executive Shield tabletop exercises — a 12-month scenario program with attendance, structured after-action debriefs (federal exercise-evaluation standard), and action items that become real corrective actions	—	—	✓

Security ProfileAnswer the government’s questionnaire once, in your own voice

✓

✓ + publish-many

Guided response composer per requirement, by department and program	✓	✓	✓
Answer once, publish many — one answer satisfies the equivalent question across every program you’re enrolled in, coverage badges included	—	✓	✓
Drafts assembled only from your company’s approved language (Morpheus) — never invented; every draft traced to its sources	✓	✓	✓
Anti-template writing gate — drafts never read like checklist boilerplate	✓	✓	✓
Official portal sub-questions (Jan-2024 sets, 279 questions) mirrored one-to-one	✓	✓	✓
Readiness gate before profile work begins — profiles written from a real program, not aspirations	✓	✓	✓

Evidence RoomEvery proof, versioned, review-dated, audit-ready

✓

Department evidence folders + proof-coverage view (which requirements are bare)	✓	✓	✓
Version discipline — every review recorded as “updated to version X” or “reviewed — no change needed”: exactly what an officer asks to see	✓	✓	✓
Portal-ready file naming applied automatically; traceability from gap → action → evidence → report	✓	✓	✓

Master Risk ReportThe whole program compiled into one authoritative report

✓

Compiled across all departments, facilities, and programs	✓	✓	✓
With XFACTOR VERIFIED: every supplier’s completed 5-Step risk assessment lands here, tying supplier risk into your own file	when bundled	when bundled	when bundled
Best-practices section — what you do better than the standard, on the record	✓	✓	✓

Recommendations & Executive ApprovalA decision paper trail that stands up in an audit

✓

Tiered recommendation report — urgent items are the same rows as your action ledger: one source of truth	✓	✓	✓
Per-department yes/no responses with reasons and committed timelines up to 3 years — accepted timelines schedule real calendar tasks	✓	✓	✓
Executive-summary print export — white-labeled with your logo on AUTHORITY	✓	✓	✓ + logo
Approval queue + append-only audit trail of every decision; officer sign-off kept on file	✓	✓	✓

Portal SubmissionAssemble, verify, and hand off the official package

✓

Package assembly from approved responses and evidence, with submission history	✓	✓	✓
Portal-ready view — answers projected into each program’s official structure with copy buttons: transcribing into the government portal becomes a paste job	✓	✓	✓
Readiness gate — submission stays locked until assessment, sign-offs, and evidence are genuinely green	✓	✓	✓

Morpheus — Your Compliance GuideText or voice, grounded in your live program — on every page

✓

Answers grounded in your company’s live data — not generic chat	✓	✓	✓
Voice mode with natural speech; “Ask Morpheus” embedded in context across the app	✓	✓	✓
Runs the guided interviews and tabletop sessions; inter-department messaging in the same panel	✓	✓	✓

Languages & ComprehensionYour team works in their language; the official submission stays in flawless English

✓ all 7

7 interface languages: English, French, Spanish, Hindi, Chinese, Arabic, Punjabi	✓	✓	✓
Dual-pane requirements (official English always primary) + Reading Lens on any submission-bound response	✓	✓	✓

Getting Started & SecurityFrom first contact to a working command center

✓

One-step company provisioning: your sites, six departments, owner account, and team invites	✓	✓	✓
Strict tenant isolation — your data provably invisible to every other client (verified both directions)	✓	✓	✓

Your suppliers, assessed & proven · standalone or inside CommandCenter

Get personalized pricing

Same service, two homes: run VERIFIED on its own, or as a section inside your CommandCenter — identical capabilities either way.

The live Risk Assessment, run with Morpheus	✓	✓	Priority
Programs	1	3	All 6
Director logins	3	5	10
Suppliers — never a per-supplier fee	2,600	5,000	8,000
The 5-Step Master Report (a full in-depth report of 300 pages)	✓	✓	✓
Risk intelligence + cargo mapping — the whole chain, visual	✓	Advanced	Custom weighting
Procedures auto-customized + 3 department handbooks (exec video + podcast each)	✓	✓	✓
Training: 10–15 per program, four formats, multilingual	✓	✓	✓
Regulatory certificates stored	—	10	Unlimited
Multi-entity / subsidiary rollup	—	—	✓
Your suppliers get the toolkit, passed through and included	✓	✓	✓
Bundled with CommandCenter: supplier 5-Step reports feed your Master Risk Report automatically	✓	✓	✓

XFACTOR VALIDATEDOfficer-visit readiness & response · live inside CommandCenter or standalone

Get personalized pricing

Same service, two homes: VALIDATED is the audit-readiness product — already live as its own section inside CommandCenter or standalone. Identical services either way; the difference is only the quote.

Officer-review cycle overview — where you sit and what’s coming	✓	✓	✓
Mock officer visit — a full practice review per department, from a proprietary question bank built on real officer reviews	✓	✓	✓
Prep playbook per department + reference library of anonymized real review outcomes	✓	✓	✓
Post-visit response engine (Morpheus) — upload the officer’s findings report → parsed, never invented → every finding becomes a corrective action with the officer’s verbatim wording → responses drafted from your approved language → you approve item by item → outcome recorded	✓	✓	✓
Carry-forward: findings and outcomes feed next year’s cycle — the program compounds instead of restarting	✓	✓	✓
Response-time metric: days from findings to accepted response	✓	✓	✓

XFACTOR VANTAGEThe intelligence layer · coming soon

Coming soon
Get personalized pricing

The intelligence layer over everything the family sees — ESG recommendations, automation recommendations, and the stats flywheel. Same rule as every product: on its own or inside CommandCenter, identical services — bundle pricing when it lands.

Request a demo Get started Tour the platform first

Pricing questions, answered

How does XFACTOR family pricing work?

One ladder — ESSENTIALS, STRATEGIC, AUTHORITY — across four products: COMMANDCENTER, VERIFIED, VALIDATED and VANTAGE. Pricing is personalized to your program, your chain and your team, so you start with a short conversation and get a quote built for you. Each product is identical on its own or inside CommandCenter; bundling changes only the price.

Is pricing charged per supplier or per login?

No. VERIFIED charges a flat rate per chain — up to 2,600, 5,000, or 8,000 suppliers depending on tier, never a per-supplier fee. CommandCenter includes 3, 5, or 10 director logins depending on tier, never billed per login — all six department lanes exist at every tier regardless of login count.

How do I get my price?

Choose the plan that sounds like you and select "Get personalized pricing" — it opens the contact form with your product and plan filled in. Or request a demo and Mandy will walk you through it on a 20-minute call.

What do I get if I take VERIFIED and CommandCenter together?

The same two products — plus the tie-in: every supplier’s completed 5-Step risk assessment from VERIFIED lands in your CommandCenter Master Risk Report automatically, tying supplier risk into your own certification file. Bundle pricing is quoted at onboarding.

When can I buy XFACTOR VALIDATED or VANTAGE?

VALIDATED — the audit-readiness product — is live today as its own section inside CommandCenter and as a standalone engagement. VANTAGE, the intelligence layer, is coming; no promises before it is real.

Are there long contracts or gotcha fees?

No gotchas — that is a house rule. No per-supplier fees, and your suppliers get the VERIFIED toolkit passed through and included. What your quote says is what it costs.

Every CommandCenter line above is live in the platform today — nothing on this page is a roadmap promise except VANTAGE, which says so. No per-supplier fees, no gotchas. Pricing personalized to you.