PIP certification isn't about your security, it's about every partner that moves your freight across the Canadian border. We run CBSA's assessment criteria, partner by partner, so your team doesn't have to.
Has keeping your supply chain compliant become a full-time job on top of your full-time job?
Your suppliers are exhausted. Questionnaire fatigue is real. And every time they push back, it lands on you.
PIP looks like a security checklist. It's a behavioral audit. A CBSA review rarely fails you on a missing fence, they fail you on the distance between what a partner wrote on a form and what actually happens on the floor: at the end of a double shift, on the load that's already late, when the trained manager is away.
That distance has a name: the human factor. Not negligence, but people doing their best in moments no procedure prepared them for. It hides in the three places almost no assessment looks:
A form can't see a moment like that. A person under pressure can't be audited by a questionnaire. That's where every breach actually begins, and it's exactly what we built XFACTOR to walk into, partner by partner, and close before it reaches your Canadian border.
Flip each area. Tick the boxes your team can honestly prove today, for every partner. Watch your exposure.
You can complete 0 of 15.
A CBSA review will find the other 15.
These criteria were written for a border services officer, not a logistics team with a day job. Run your 8 highest-risk partners and we'll surface every gap they'd find, in days, and hand you the report.
Show me my real gapsAnd the gap is already moving.
One partner who won't be assessed. One CBSA review that lands before you're ready. One client who asks for your PIP standing and doesn't wait for the answer.
When budgets tighten, partner security is the first thing companies cut, and the one gap CBSA finds first.
PIP makes you responsible for every partner that touches your freight across the Canadian border. Here is what that exposes, and exactly how we handle each one.
This is what your partners walk and what your board sees, every partner scored, every gap tracked to a signature.
What if one assessment closed your entire partner chain, without spending a fortune, without the manual work, and without chasing a single partner yourself?
8 questions across two themes: the 15-day free trial, and PIP itself. Straight answers, no hedging.
Yes. Your first 8 partners are completely free for 15 days. No credit card, no sales call, no contract required. We assess them with the same methodology a CBSA PIP review uses. If we do not surface a gap worth more than the ten minutes it takes to start, you have lost nothing. We run it free because once you see what the platform finds in 15 days, the conversation about the rest of your chain is easy.
Because the result is the sales pitch. We have done this work 500,000 times by hand. We already know there is a gap in your chain. Running 8 of your suppliers free for 15 days lets the platform prove it to you directly, faster than any demo ever could. You get real findings on real suppliers. We get a client who has already seen the value.
No card, no contract, no commitment. You drag your supplier list in, Morpheus maps it, and the assessments run. The 15-day trial clock starts the moment your first supplier receives their invite. If you decide to assess the rest of your chain after the trial, that is when pricing comes in, and it is published on the site. No sales call required.
Every supplier in the 15-day trial goes through the full intake: email verification, address validation, and watchlist screening against the US Consolidated Screening List (OFAC, BIS, DDTC). Then each supplier receives the cinematic scenario assessment, narrated by Morpheus, behaviourally scored. You get findings, gap analysis, and a Corrective Action Plan for every gap found. The only thing gated behind a paid plan is assessing more than 8 suppliers and accessing the full Master Risk Assessment Report for your entire chain.
For you, setup is minutes. You upload your supplier list and Morpheus handles the intake: email verification, address check, watchlist screening, and tier assignment. Suppliers typically complete their scenario assessment in 20 to 40 minutes. The trial window is 15 days, and most teams see findings well before the midpoint. You do not reformat a spreadsheet and you do not chase anything manually.
No. The platform handles outreach automatically. Once you upload your list, Morpheus sends each supplier their assessment invitation, follows up with a Day 3 nudge and a Day 7 nudge if they have not responded, and tracks completion status in your dashboard in real time. You see who has finished, who is in progress, and who has not opened it yet, without sending a single email yourself.
PIP is CBSA's trusted-trader program for importers and their supply chain partners who move goods across the Canadian border. Members earn fewer CBSA examinations, faster border processing, and FAST-lane eligibility. PIP also carries mutual recognition with C-TPAT and AEO, so one program supports all three. If you or your partners cross the Canadian border regularly, PIP standing protects the speed and cost of every shipment.
CBSA reviews your security personnel and oversight, physical access controls, cargo and conveyance security practices, document integrity procedures, and your business partner vetting process. The review is not a form submission. CBSA looks for documented evidence of each area actually being managed, not self-attestation. A gap is the distance between what your security plan says and what a reviewer finds at the partner site.
PIP has mutual recognition agreements with C-TPAT (U.S. CBP) and AEO (EU/Canada). A supplier who has been assessed and verified under PIP carries standing that is recognized across those programs. The XFACTOR assessment is built to satisfy all three, so evidence gathered for PIP does not have to be rebuilt for C-TPAT or AEO validation. One assessment, three frameworks covered.
That is the signal. A partner who refuses a documented security assessment is not a partner you want moving your freight across the Canadian border. The platform flags non-responders, documents all outreach attempts, and surfaces them as a high-risk gap in your Master Report. For a CBSA review, documented refusal and your response plan is evidence that you identified and acted on the risk. Refusing to assess is a finding in itself.
If we don't surface a gap worth more than the ten minutes it takes to start, you've lost nothing.
Show me my gaps
Every product below works on its own — or as a section inside your CommandCenter. Same service, two homes. This is the road from zero to hero on PIP.
Run PIP end to end inside XFACTOR COMMANDCENTER: your security profile answered once in your own voice, department-specific training with real testing, the security committee rhythm, procedures and forms kept current against the regulators, monthly self-audits, and the annual internal assessment — through six department cockpits and one calendar. Carry more than one program, and one answer publishes to every program that asks the same question.
See XFACTOR COMMANDCENTER →XFACTOR VERIFIED runs the 5-Step risk assessment on every supplier you answer for under PIP — regulatory certificates tracked, whole supply chains mapped, and a 300-to-600-page master report that turns supplier risk into signed, audit-ready proof. Never a per-supplier fee.
See XFACTOR VERIFIED →
When your officer review comes, XFACTOR VALIDATED has already made you ready: a mock officer visit per department from a question bank built on real reviews, a prep playbook, and — after the visit — a response engine that turns the officer’s actual findings report into corrective actions and drafted responses in your own approved language. Live inside CommandCenter today, standalone in August.
See XFACTOR VALIDATED →
XFACTOR VANTAGE is the intelligence layer over everything the family sees — ESG recommendations, automation recommendations, and the stats flywheel. Coming soon; no promises before it’s real.
A first look at VANTAGE →